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General Sales Conditions

Article 1 - Scope

These general conditions of sale apply in the context of servicing remote Peru Nature (us) to all sales conducted through the website with its customers (you) . Peru Nature gives itself the right to modify these general conditions of sale at any time, subject to modifications appear on the site.

If all or part of one or more provisions should be declared invalid, such invalidity shall not affect other provisions or parts of that provision will remain fully applicable.

These terms are intended to define the rights and obligations of the parties in connection with the proposed sale online by Nature Peru consumers.


Article 2 - Prices

The prices of our products are indicated in euros all taxes included (€ TTC) non-participation in shipping. Our prices are valid only within the limits of available stocks.

The prices include French VAT. If VAT rates were to change up or down, this change will be reflected in the price of products.

Peru Nature reserves the right to change prices at any time but the products will be charged on the basis of the rates in effect when the order is registered subject to availability.

The information on product availability are subject to change and are indicative only.


Article 3 - Order

We pledge to accept your order in terms of these general conditions of sale.

The order will be executed no later than within 3 working days after the day the consumer placed his order on the website:

Order Confirmation

The contractual information will be confirmed via email on or before the time of delivery.

Your order will be shipped upon receipt of your payment.

Delivery maximum 30 days from the day following receipt of the order.

Perou Nature reserves the right to suspend any order and any delivery in case of refusal to authorize payment by credit card or check from the officially accredited bodies or in case of nonpayment.

Perou Nature reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order.

Invoices are sent imperative attached to the package.


Article 4 - Validation

When you click "OK" after the checkout process, you agree to it and the entirety of these general conditions of sale, fully and without reservation.

The data recorded by Perou Nature is proof of all transactions made by Perou Nature and its customers.

The data recorded by the payment system constitutes proof of financial transactions.


Article 5 - Availability

Our product offerings and prices are valid until they are visible on the site, within the limits of available stocks. The information on the availability of products are provided at the time of ordering. They are provided for guidance.

In case of unavailability of product after placing your order, we will notify you by mail as soon as possible.

You can then request cancellation or exchange your order by mail to:

Refunds will only be made by check.


Article 6 - Delivery

The products are delivered to the shipping address provided during the process of ordering. The delivery includes the time of preparing the package and delivery time.

The products are delivered to the address specified by the customer on the order form only.

The consumer has to check the packaging of the goods upon delivery and report any damage to the carrier on the delivery order, and society Nature Peru within a week.

The consumer may, at its request, be sent an invoice to the billing address and not the delivery address by validating the option provided for this purpose on the order form.

We recall that packages traveling at the risk of the recipient. Only Recommended La Poste France covers for the loss, theft or destruction.


Delivery errors

The consumer must make to Peru Nature on the day of delivery or later than the first business day after delivery, any claim of error of delivery and / or non-conformity of goods in kind or in quality compared to the indications listed on the order form. Any claims made after this time will be rejected.

The formulation of this claim with Peru Nature can be made either via the contact form or by registered letter with acknowledgment of receipt indicating all information and references necessary to identify your order.

Any claim not made in the rules defined above and within the time limits could not be taken into account and will release Peru Nature of responsibility towards the consumer.

Upon receipt of the complaint, Peru Nature will award a number of exchange of the product (s) concerned (s) and communicate via email to consumers. The exchange of a product can take place after the award the consumer a number of exchange according to the approach outlined above.

In case of error of delivery or exchange any product for exchange or refund will be returned to Peru Nature as a whole and in its original packaging, huge gain of at the following address:

Pérou Nature

102 avenue de la Baraudière



To be accepted, any return will be reported in advance to the Customer Service Perou Nature.

Mailing costs are the responsibility of Perou Nature, except in cases where it proves that the product is not included in the original declaration made by the consumer in the right of return.

Right of withdrawal

The consumer has a period of 10 days to return, at its expense, the products do not suit him. This period starts from the date of delivery to the consumer's order. If this deadline falls on a Saturday, Sunday or holiday or day off, it is extended until the next business day. All returns must be reported in advance at the Customer Service Company Perou Nature by priority mail: Perou

The product must be returned huge gain of society Perou Nature ADRESS. Only products will be taken as a whole returned in their original packaging complete and intact. Any product that has been damaged or whose original packaging has been damaged, will not be refunded or exchanged.

This right of withdrawal is exercised without penalty, except the cost of return. In the case of the right of withdrawal, the consumer has the option of requesting either a refund of amounts paid or exchange the product. In the case of an exchange, the re-shipment will be at the expense of consumers.

In case of exercising the right of withdrawal, Peru Nature Society will make every effort to reimburse the consumer within 30 days by check drawn to his order.


Article 7 - Postage

The charges include a contribution towards the cost of preparing and packing plus postage. They are based on the number of items ordered and the geographic area.

If possible the items ordered should be grouped on a single command. We can not combine two separate orders and shipping will be charged for each.

The charges are due to each order placed. They are based on the number of items ordered, and vary according to country of destination.


Article 8 - Payment

Payment of the full price must be made when ordering. At no time, payments can not be considered as a deposit or deposits.

To set the order, the consumer has, at its option, of all modes of payment specified in the order form.

Transaction security

Payment by credit card is provided by Credit Mutuel, known for its reliability in online transactions.

The banking information you give, encrypted on your computer, never circulate unencrypted on the Internet. No credit card number is stored at the merchant.


Article 9 - Security

To avoid any risk of misuse of your card, Perou Nature uses a secure payment system with Credit Mutuel.

Perou Nature never receives the bank authorization. It is directly managed by the bank.

Perou Nature does not store any banking information.


Article 10 - Liability

The products offered comply with French legislation in force. Perou Nature can not be held liable for any disrespect for the law of the country where the goods are delivered. Perou Nature can not be held liable in cases of force majeure, delays in deliveries due to disruption or total or partial strikes of postal services and transport.

The sale of the product sold on the website aims to improve general health, welfare, without intent to treat, cure or prevent a specific disease. Nothing that is published on this site can nor should be considered as medical advice. It is your responsibility to consult your doctor.


Article 11 - Applicable Law - Disputes

This contract is subject to French law and is written in French. In case of dispute, only French courts are able to decide.

In case of dispute or claim, the consumer will apply primarily to Perou Nature for an amicable solution


Article 12 - Personal data

Perou Nature will not disclose to third parties the information provided by its customers. This information is confidential and will only be used by the departments of Perou Nature for processing orders.


Article 13 - Company identification Perou Nature

identifying SIRET: 351 177 084 0002 4

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